Returns & Exchanges

All Returns and Exchanges need to be mailed back within 14 days of the delivery date. Please contact us by email at shop@madebydawn for Return Authorization Number and shipping information.

One exchange allowed on discount code promotions & discounted items.  Items marked Final Sale or bought with special Warehouse pricing may not be exchanged or returned.  Refunds for full priced items only.  Returns for orders over $500 will be subject to a 15% Restocking Fee.  

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.

Please try on over underwear for sanitary reasons. Do not remove hygienic liner.