Shipping
Domestic Shipping
USPS First Class Mail (1-3 Business Days) - Free
USPS Priority Mail (1-3 Business Days) - $6.35
USPS Express Mail (1-2 Business Days) - $21.25
UPS Ground (1-3 Business Days) - Varies
Worldwide International Shipping
DHL Express Worldwide (3-5 Business Days Door to Door Tracking) - $35 Flat Rate
SHIPPING TERMS & CONDITIONS
- Your order will ship within one - two business days (excluding pre-orders)
- We are not able to cancel or change your order if we do not receive your request before shipping confirmation. Email shop@madebydawn.com
- Made by Dawn, Inc is not responsible for the loss of packages that have been confirmed as delivered by USPS. (email us in advance if you require signature confirmation)
- Orders over $250 may require a signature at delivery.
INTERNATIONAL SHIPMENTS
All international shipments are done exclusively with DHL Express Worldwide service (3-5 Business Days). They offer premium expedited service with full tracking and will attempt to deliver each package twice. After two delivery attempts are made, they will leave a notice for the customer to pick up at the nearest DHL location. DHL will hold times varies and it is the customers responsibility to pick up before shipments are returned to us. If the shipment is returned to us, you will be required to pay additional shipping costs for re-shipment of your order(s).
By placing an order for international shipping, the customer agrees to pay all taxes due from customs when the package arrives in said country. Packages that must be processed through customs may take extra time, so please allow for this when trying to estimate a delivery date. Made by Dawn, Inc is not responsible for these additional costs. Each country is different, so if this an concern, please check with your local customs office for current rates or restrictions. Orders will not be refunded for packages that are not accepted by recipient.
If you are shopping or making a purchase on our website, you agree to these terms and conditions.